PCP/Endo Business Specialist - Schenectady, NY

Boehringer Ingelheim • Albany, NY

4d

About The Position

The PCP/Endo Business Specialist develops and implements a plan to maximize net sales of BIPI and co-promoted diabetes products in alignment with commercial leadership direction and company guidelines, policies, and directives. The role engages targeted healthcare providers and community hospitals, with potential responsibilities involving teaching hospitals, federal and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The specialist uses product knowledge and sales skills to influence healthcare professionals, execute brand strategies, coordinate with co-promotion partners and company colleagues, and tailor customer engagement across personal and non-personal channels. The role analyzes territory and market information, plans customer calls and resource allocation, supports payer and formulary access, develops customer and speaker networks, and manages programs and budgets. It also involves accurate recordkeeping, administrative duties, required sales training, and compliance with applicable laws, regulations, and company policies.

The position requires daily travel within the territory, including visits to office buildings, hospitals, and clinics, with periodic overnight travel. The employee must be able to meet physician schedules, including morning and evening flexibility, and support evening speaker programs. The role can involve walking, stairs, bending, and intermittent repetitive lifting up to 40 pounds. It requires learning complex product and disease information and communicating it accurately to physicians, including through remote video, phone, and digital engagements. Candidates must be eligible and authorized under applicable U.S. export laws to work for the company and receive any technology required for the role.

Requirements

• A minimum of two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent experience.
• A history of successful performance and meeting the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, potentially including overnight travel.
• Reside within the territory or be willing to relocate, subject to possible senior sales leadership exceptions.
• Valid driver's license and acceptable driving record; authorization and ability to drive a company-leased or authorized rental vehicle.
• Ability to work at least 40 hours per week, with morning and evening flexibility as needed, and function in a self-directed work environment.
• Ability to learn and retain complex material, pass tests on product and disease knowledge, and deliver clear, effective, accurate, and compliant presentations to physicians.
• Ability to engage customers remotely using video conferencing, phone, and digital media applications.
• Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict in a competitive environment.
• Ability to meet the physical demands of daily territory travel, including walking, stairs, bending, and intermittent repetitive lifting up to 40 pounds; must pass state motor vehicle vision requirements.
• Eligibility and authorization under U.S. Export Laws to be employed by the company and receive any technology required for the position.

Nice To Haves

• Bachelor's degree from an accredited institution is preferred.
• Experience in the diabetes therapeutic area is preferred.
• For the Executive PCP/Endo Business Specialist level: a minimum of five years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent experience.

Responsibilities

• Develop and implement a territory plan to maximize net sales of BIPI and co-promoted diabetes products in accordance with company direction and policies.
• Use product knowledge and sales skills to influence targeted healthcare professionals to support promoted diabetes products.
• Execute brand strategies and deliver company sales and marketing messages appropriately to customers.
• Coordinate effectively with co-promotion partners, BIPI employees, and customer-facing teams, including account and medical teams.
• Complete pre-call plans, build discussions around customer needs, follow up accurately and promptly, and maintain customer trust.
• Engage healthcare providers through personal and non-personal channels according to customer preferences.
• Discuss payer environments, co-pays, and formulary access with customers; work with Managed Care Area Managers to support products on MCO formularies and help pull through MCO decisions.
• Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
• Analyze territory information and local market conditions to optimize business plans and customer calls.
• Allocate and manage resources such as samples, co-pay cards, speaker-program funds, and in-office meal funds; adjust implementation plans as needed.
• Use analysis tools to plan activity, monitor resource use, and maintain account and customer records.
• Complete administrative responsibilities and all required sales training.
• Identify and develop thought leaders, innovators, advocates, speakers, and customer networks; work with trained speakers and provide feedback to speakers and attendees.
• Manage programs and budgets within company standards.
• Conduct business in compliance with applicable regulations and company policies; promptly report observed violations and maintain high ethical and professional standards.

Benefits

• Competitive compensation and benefit programs.
• Support for a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level