PCP/Endo Business Specialist - Frederick, MD

Boehringer Ingelheim • Tyngsborough, MA

2d

About The Position

The PCP/Endo Business Specialist develops and implements plans to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, following direction from BIPI commercial leadership and applicable company guidelines, policies, and directives. The role works with targeted healthcare providers and community hospitals, and may also support teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The specialist uses product knowledge and selling skills to influence healthcare professionals, execute brand strategies, build customer relationships, and coordinate engagement through in-person and digital channels. The role also supports payer and formulary access, territory planning, speaker and advocate programs, and collaboration across customer-facing teams. All work must comply with applicable regulations and company policies, with high ethical and professional standards.

The position involves daily travel throughout the territory, periodic overnight travel, at least 40 hours per week, and morning and evening flexibility to accommodate physician schedules and speaker programs. It requires self-directed work, effective remote customer engagement, and the ability to learn complex product and disease information and communicate it accurately. Physical demands include walking, stairs, bending, reaching overhead, and intermittent repetitive lifting up to 40 pounds. The employee must be eligible and authorized under U.S. export laws to work for the company and receive any technology needed for the position.

Requirements

• At least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent; the Executive PCP/Endo Business Specialist requirements specify at least five years.
• History of successful performance and meeting the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, including possible overnight travel.
• Reside in the territory or be willing to relocate, subject to exceptions granted by senior sales leadership.
• Valid driver's license and acceptable driving record; authorization and ability to drive a company-leased or authorized rental vehicle.
• Ability to work at least 40 hours per week with morning and evening flexibility, including for physician schedules and evening speaker programs, and to function in a self-directed work environment.
• Ability to learn and retain complex material, pass tests on product and disease knowledge, and deliver clear, accurate, compliant verbal presentations to physicians.
• Ability to work with diverse groups, medical practitioners, and business partners, and manage stress and conflict in a competitive environment.
• Ability to meet the physical demands of daily territory travel, including walking, stairs, bending, overhead reaching, and intermittent repetitive lifting up to 40 pounds.
• Ability to meet the state motor vehicle vision requirement and work with internal and external customers in new environments and adverse conditions.
• Proficiency in remote customer engagement and in delivering clear, compliant presentations using video conferencing, phone, and digital media.
• Eligibility and authorization under U.S. Export Laws to be employed by the company and receive technology required for the role.

Nice To Haves

• Bachelor's degree from an accredited institution is preferred.
• Experience in the diabetes therapeutic area is preferred.

Responsibilities

• Develop and implement a territory plan to maximize net sales of BIPI and co-promoted diabetes products in alignment with commercial leadership direction and company requirements.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support promoted diabetes products and deliver brand messages appropriately.
• Plan customer calls, identify stakeholder needs and opportunities, build customer networks, follow up accurately and promptly, and foster trusted relationships.
• Coordinate healthcare provider engagement through personal and non-personal channels according to customer preferences, including remote video, phone, and digital engagements.
• Engage customers in discussions about payer environments, co-pays, and formulary access; work with Managed Care Area Managers and extended teams to support product access and continuation-of-care practices.
• Analyze territory information and local market conditions to optimize business plans, customer calls, and allocation of samples, co-pay cards, and speaker and meal program funds.
• Use analysis tools to plan activity, report and monitor resource utilization, maintain account and customer records, complete administrative tasks, and meet sales training requirements.
• Identify thought leaders, innovators, and advocates; work with trained speakers, provide program feedback, develop speakers and advocates, and manage programs and budgets within standards.
• Collaborate with account, medical, and other customer-facing teams to meet customer needs and sales objectives, including as account ownership evolves.
• Conduct all company business in compliance with applicable laws, regulations, company policies, and procedures; promptly report observed violations and uphold ethical and professional standards.

Benefits

• The company describes competitive compensation and benefit programs, and support for a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level