PCP/Endo Business Specialist - Belleville, MO

Boehringer Ingelheim•Belleville, MI

About The Position

The PCP/Endo Business Specialist develops and implements plans to maximize net sales of BIPI and co-promoted diabetes products, in alignment with commercial leadership direction and company guidelines, policies, and directives. The role works with targeted healthcare providers and community hospitals and may also support teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks. The specialist uses product knowledge and selling skills to influence healthcare professionals, execute brand strategies, and deliver company sales and marketing messages. The role develops customer relationships, coordinates engagement through personal and non-personal channels, supports payer and formulary access, analyzes territory and market information, allocates resources, develops speakers and advocates, and collaborates with customer-facing colleagues. All business must be conducted ethically and in accordance with applicable regulations and company policies. The position involves daily travel throughout the assigned territory, including visits to offices, hospitals, and clinics, as well as periodic overnight travel for training and meetings. It requires at least 40 hours per week, flexibility in the morning and evening to meet physician schedules and coordinate speaker programs, and self-directed work. The specialist must also be proficient in remote customer engagement using video conferencing, phone, and digital media. Physical demands include walking, stairs, bending, reaching overhead, and intermittent repetitive lifting up to 40 pounds. Applicants must be eligible and authorized under applicable U.S. Export Laws to work for the company and receive any technology needed for the role.

Requirements

  • At least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent; the executive-level requirements specify at least five years.
  • History of successful performance.
  • Meets expectations for the key competencies required for the role.
  • Proficiency in Excel, Word, Outlook, and database applications.
  • Ability to travel, which may include overnight travel.
  • Reside within the territory geography or be willing to relocate, subject to exceptions granted by senior sales leadership.
  • Valid driver's license and acceptable driving record.
  • Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
  • Ability to learn and retain complex material, pass tests on product and disease-related knowledge, and deliver accurate, clear verbal content to physicians in strict compliance with regulatory and other requirements.
  • Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict in a highly competitive environment.
  • Ability to function in a self-directed work environment and maintain morning and evening flexibility as necessary to meet physician schedules and coordinate evening speaker programs.
  • Proficiency in remote customer engagements and ability to deliver clear, compliant sales presentations using video conferencing, phone, and digital media applications.
  • Pass the state motor vehicle vision requirement.
  • Ability to meet the physical demands of the role, including daily territory travel, walking, stairs, bending, overhead reaching, and intermittent repetitive lifting up to 40 pounds.
  • Eligibility and authorization under applicable U.S. Export Laws to be employed by the company and receive technology required for the position.

Nice To Haves

  • Bachelor's degree from an accredited institution preferred.
  • Experience in the diabetes therapeutic area preferred.

Responsibilities

  • Develop and implement plans to maximize net sales of BIPI and co-promoted diabetes products in alignment with commercial leadership direction and company policies.
  • Use product knowledge and selling skills to influence targeted healthcare professionals to support BIPI-promoted diabetes products and execute brand strategies.
  • Coordinate effectively with co-promotion partners and BIPI employees.
  • Prepare pre-call plans, identify customer needs and opportunities, develop customer networks, conduct timely follow-up, and build customer trust.
  • Engage healthcare providers through personal and non-personal channels according to customer preferences and use sales training techniques to support customer decision-making.
  • Discuss payer environments, co-pays, and formulary access with customers; work with Managed Care Area Managers to support products on MCO formularies and pull through MCO decisions.
  • Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
  • Analyze territory and market information to optimize business plans and customer calls, monitor local market conditions, and adjust implementation plans.
  • Plan and optimize use of samples, co-pay cards, speaker-program funds, and in-office meal funds; use supporting tools to monitor activities, resource use, and account and customer records.
  • Complete administrative responsibilities and all required sales training.
  • Identify thought leaders, innovators, and advocates; work with trained speakers, provide feedback and follow-up, build networks, and develop speakers and thought leaders while managing program budgets within standards.
  • Collaborate with customer-facing roles, including account and medical teams, to meet customer needs and deliver net sales objectives, including during transitions to account-based ownership.
  • Conduct company business in compliance with applicable regulations and company policies, report observed violations to management, and maintain high ethical and professional standards.
  • Conduct clear, effective, and compliant product and disease-related presentations to physicians, including remote presentations using video, phone, and digital media.
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