PC Technician

TEKsystems • North Chicago, IL

7d • $20 - $22 • Onsite

About The Position

The PC Technician supports IT warehouse operations, hardware deployment, and end-user technology lifecycle management. The role prepares, deploys, tracks, and recovers IT assets so employees receive the equipment and support they need. It suits someone with experience in desktop support, hardware deployment, inventory management, or IT service operations who can work accurately and stay organized in a fast-paced environment.

This is a contract position based fully onsite in North Chicago, Illinois. The stated pay range is $20.00–$22.00 per hour. Individual compensation depends on factors including qualifications, skills, relevant experience, job knowledge, geographic location, and internal equity. The position is anticipated to close on November 10, 2026.

TEKsystems describes itself as a provider of business and technology services and an Allegis Group company. The company states that it is an equal opportunity employer. It may use AI to support parts of the hiring process, including sourcing, screening, and evaluating candidates, while final decisions are made by its hiring team.

Requirements

• Valid driver's license and ability to travel between local sites as needed.
• Experience in an IT-related role such as Desktop Support, Service Desk, Hardware Deployment, Mobility Support, Asset Management, or Technical Support.
• Experience supporting Windows 11 environments.
• Familiarity with Microsoft 365 applications and services.
• Experience using ticketing or IT service management platforms such as ServiceNow, Remedy, or other ITSM solutions.
• Strong organizational skills and excellent attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Customer-focused approach and strong problem-solving abilities.

Nice To Haves

• Experience with hardware fulfillment, asset tracking, and inventory management.
• Familiarity with SAP and IT asset management processes.
• Experience imaging, configuring, and deploying desktop and laptop hardware.
• Experience supporting enterprise hardware lifecycle programs.
• Knowledge of shipping, receiving, and logistics processes within an IT environment.

Responsibilities

• Manage IT hardware deployment and fulfillment activities, ensuring timely delivery of equipment to end users.
• Process and complete assigned tickets through the ServiceNow ticketing system.
• Receive, track, inventory, and distribute desktops, laptops, monitors, mobile devices, and peripheral equipment.
• Maintain accurate hardware inventory records and update asset information within SAP and other asset management systems.
• Prepare, configure, and image Windows 11 devices for deployment.
• Package and ship IT equipment to remote employees and field locations.
• Process returned equipment and follow established data retention, asset recovery, and disposal procedures.
• Coordinate equipment recovery for offboarded employees, including communication with managers and end users.
• Generate and distribute shipping materials, including return labels and packaging for remote users.
• Assist with workstation setups, monitor installations, docking stations, and peripheral deployments.
• Verify incoming hardware shipments, perform inventory audits, and ensure inventory accuracy.
• Follow company IT policies, procedures, and security requirements.
• Maintain accurate documentation of deployed, recovered, and inventoried assets.
• Support other warehouse, deployment, and desktop support initiatives as assigned.

Benefits

• Medical, dental, and vision benefits, if eligible.
• Critical Illness, Accident, and Hospital coverage, if eligible.
• 401(k) retirement plan, with pre-tax and Roth post-tax contributions available, if eligible.
• Voluntary Life and AD&D insurance for the employee and dependents, if eligible.
• Short- and long-term disability coverage, if eligible.
• Health Spending Account (HSA), if eligible.
• Transportation benefits, if eligible.
• Employee Assistance Program, if eligible.
• Time off or leave, which may include PTO, vacation, or sick leave, if eligible.

What This Job Offers

• Education Level: No Education Listed