PBX OPERATOR

Covenant Health•Knoxville, TN

About The Position

The PBX Operator efficiently answers and routes incoming calls to the switchboard as quickly as possible. The role requires handling a high volume of calls, communicating pleasantly with the public, monitoring multiple alarm panels, and making overhead pages. This is a part-time, night-shift position at Fort Sanders Regional Medical Center, which is a 444-bed hospital and part of Covenant Health.

Requirements

No minimum education credential is specified; a combination of formal education and/or prior work experience sufficient to demonstrate the required knowledge, skills, and abilities is acceptable.
No minimum experience is specified.
No licensure is required.

Nice To Haves

A high school diploma or GED is preferred.

Responsibilities

Answer incoming calls and route them to other departments.
Monitor multiple alarm panels and the code phone.
Place long-distance calls for physicians.
Make overhead pages for employees and codes.
Follow policies, procedures, and safety standards.
Complete required annual education assignments.
Work toward achieving goals and objectives and participate in quality improvement initiatives as requested.
Perform other duties as assigned or requested.