Pbx Operator

Covenant Health•Knoxville, TN

About The Position

The PBX Operator efficiently answers and routes incoming calls to the switchboard in the shortest time. The role requires handling a high volume of calls, communicating pleasantly with the public, monitoring multiple alarm panels, and making overhead pages.

Requirements

No minimum education is specified. Candidates must have a combination of formal education and/or prior work experience sufficient to demonstrate the knowledge, skills, and abilities needed to perform the essential tasks, typically equivalent to a high school diploma or GED.
No minimum experience is specified.
No licensure is required.

Nice To Haves

Preference may be given to individuals with a high school diploma or GED.

Responsibilities

Answer incoming calls and route them to other departments.
Monitor multiple alarm panels and code phones.
Place long-distance calls for physicians.
Page employees and codes overhead.
Follow policies, procedures, and safety standards.
Complete required annual education assignments.
Work toward achieving goals and objectives and participate in quality improvement initiatives as requested.
Perform other duties as assigned or requested.