PBX Operator

Cadillac Hotel & Beach Club • Miami Beach, FL

5d • Onsite

About The Position

Cadillac Hotel & Beach Club is a 357-room oceanfront resort in Mid-Beach, featuring Art Deco design and modern luxury. As a Telephone/PBX Operator, you will serve as a first point of contact for guests and handle incoming and outgoing calls professionally and efficiently. The role calls for excellent communication, a positive attitude, and the ability to multitask in a fast-paced environment while contributing to a culture of teamwork, respect, and hospitality.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong customer service skills and the ability to remain calm under pressure.
• Basic computer skills, including proficiency in Microsoft Office and email.
• Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

• Previous experience operating a PBX or multi-line phone system.

Responsibilities

• Serve as a first point of contact for guests by telephone.
• Handle incoming and outgoing calls professionally and efficiently.

Benefits

• Multiple tiers of medical coverage
• Dental and vision coverage
• 24/7 Teledoc service
• Free maintenance medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off, including vacation, sick, bereavement, and holidays
• 401(k) match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED