PBX Operator - Communications
St. Mary's General Hospital•Passaic, NJ
•Onsite
About The Position
St. Mary's General Hospital is a community-based tertiary medical center in Passaic, New Jersey, providing a broad range of acute-care services. The PBX Operator / Receptionist answers the hospital switchboard and overhead pages, greets visitors, and directs people to the appropriate departments. The role monitors hospital alarms and requires awareness of the policies and procedures for all hospital emergency codes, as well as the ability to communicate with the population served.
Requirements
- High school diploma or equivalent required for new hires effective April 1, 2014.
- Previous office or receptionist experience.
- Effective written, verbal, and interpersonal communication skills.
- Ability to multitask and prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
Nice To Haves
- Previous PBX experience.
- Customer service experience.
Responsibilities
- Answer the hospital switchboard and overhead pages.
- Greet people and direct them to the appropriate departments.
- Monitor hospital alarms.
- Know and follow the policies and procedures for hospital emergency codes.
- Communicate with the population served.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
