PBX Operator - Communications

Prime Healthcare•Victorville, CA
•Onsite

About The Position

The PBX Operator / Receptionist answers the switchboard and pages overhead, greets visitors, and directs people to the appropriate departments. The operator monitors hospital alarms and must be familiar with the policies and procedures for all hospital emergency codes. The role requires the ability to communicate with the population served.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in an office or receptionist role.
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous PBX experience.
  • Customer service experience.

Responsibilities

  • Answer the switchboard and page overhead.
  • Greet visitors and direct them to the appropriate departments.
  • Monitor hospital alarms.
  • Know and follow the policies and procedures for hospital emergency codes.
  • Communicate with the population served.
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