PBX Operator - Communications
Desert Valley Hospital•Victorville, CA
About The Position
The PBX Operator / Receptionist answers the switchboard and overhead pages, greets people, and directs them to the appropriate departments. The role monitors hospital alarms and requires awareness of the policies and procedures for all hospital emergency codes, as well as the ability to communicate with the population served.
Requirements
- High school diploma or equivalent is required for new hires effective 4/1/14.
- Previous experience in an office or receptionist role.
- Effective written, verbal communication, and interpersonal skills.
- Ability to multitask and prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
Nice To Haves
- Previous PBX experience.
- Customer service experience.
Responsibilities
- Answer the switchboard and overhead pages.
- Greet people and direct them to the appropriate departments.
- Monitor hospital alarms.
- Maintain awareness of policies and procedures for all hospital emergency codes.
- Communicate with the population served.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
