PBX Operator - Communications
Prime Healthcare•Olympia Fields, IL
About The Position
The PBX Operator / Receptionist answers the switchboard and overhead pages, greets people, and directs them to the appropriate departments. The role monitors hospital alarms and requires awareness of the policies and procedures for all hospital emergency codes, as well as the ability to communicate with the population served.
Requirements
- High school diploma or equivalent required.
- Previous experience in an office or receptionist role.
- Effective written and verbal communication and interpersonal skills.
- Ability to multitask and prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
Nice To Haves
- Previous PBX experience.
- Customer service experience.
Responsibilities
- Answer the switchboard and overhead pages.
- Greet people and direct them to the appropriate departments.
- Monitor hospital alarms.
- Know and follow the policies and procedures for hospital emergency codes.
- Communicate with the population served.
Benefits
- The company offers a comprehensive benefits package with programs and voluntary options that staff can customize to their needs.
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What This Job Offers
Education Level
High school or GED
