PBX Operator

Davidson Hospitality Group • Atlanta, GA

24d • Onsite

About The Position

The Telephone/PBX Operator is the first point of contact for guests and handles internal and incoming calls professionally and efficiently. The role calls for exceptional service, strong communication, a positive attitude, and the ability to multitask in a fast-paced hospitality environment. The position is with FORTH Hotel and Club in Atlanta and is part of a team culture that values teamwork, respect, and hospitality.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong customer service skills and the ability to remain calm under pressure.
• Basic computer skills, including proficiency in Microsoft Office and email.
• Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

• Previous experience operating a PBX or multi-line phone system.

Responsibilities

• Handle internal and incoming calls professionally and efficiently.
• Provide exceptional service as the first point of contact for guests.
• Help create memorable guest experiences.

Benefits

• Multiple tiers of medical coverage
• Dental and vision coverage
• 24/7 Teledoc service
• Free maintenance medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off, including vacation, sick, bereavement, and holidays
• 401(k) match

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED