PBX Operator - Full Time Nights

Three Crosses Regional Hospital • Las Cruces, NM

23d

About The Position

Three Crosses Regional Hospital is seeking a PBX Operator committed to clinical excellence and building a patient-centered culture. The hospital is an independent healthcare organization led by a local team focused on high-quality patient care and serving as the first choice for patients and providers in its communities. The organization values professionalism, integrity, transparency, two-way communication, and the safety and well-being of patients and staff.

The PBX Operator operates telephone switchboards and consoles, handles inquiries, provides telephone connections for staff and callers, and connects emergency calls to appropriate services.

Requirements

• High school diploma or GED.
• Knowledge of switchboards and phone systems.
• Excellent customer service skills.

Responsibilities

• Operate telephone switchboards and consoles to connect, hold, transfer, and disconnect telephone calls.
• Determine the nature of inquiries and provide general information.
• Handle problem situations professionally and communicate pertinent information to support the interests of hospital department personnel.
• Provide external connections for staff and answer internal queries directed to the switchboard.
• Provide connections to police, ambulance, or fire departments when emergencies are reported.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED