PBX Operator Part Time Nights

BHS • Louisville, KY

6d

About The Position

The PBX Operator works in the PBX Department/Communications Center, providing customer service call center support and emergency response communications. The role maintains a reliable source of communications for emergent and non-emergent connections and notifications, serving the hospital and its outlying properties. Operators are expected to continually develop their knowledge and apply it to meet the organization’s connectivity and notification needs promptly and accurately.

The Communications Center operates 24 hours a day, 365 days a year. The position uses emergency notification protocols, Conveyant Teledirectory, patient-location information, public address systems, and the security dispatch radio. The work offers exposure to emergency management, dispatch, information assessment, call connectivity, data entry, and interpersonal relations.

Requirements

• High school diploma or equivalent preferred.
• Call center experience preferred.

Nice To Haves

• High school diploma or equivalent.
• Call center experience.

Responsibilities

• Handle emergent and non-emergent communications connections and notifications.
• Provide prompt and accurate connectivity and notification services for the organization.
• Use emergency notification protocols, the Conveyant Teledirectory, patient-location information, public address systems, and the security dispatch radio.
• Maintain and develop knowledge needed to serve the hospital and its outlying properties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED