PBX Operator

St. Clare's - Denville•Denville, NJ

About The Position

Saint Clare's Health is seeking a PBX Operator / Receptionist. The role is responsible for answering the switchboard and overhead pages, greeting people, and directing them to the appropriate departments. The operator monitors hospital alarms and must be familiar with the policies and procedures for all hospital emergency codes. The role requires the ability to communicate with the population served. This is a per-diem night-shift position, 11:00 PM to 7:30 AM. The stated reasonable compensation estimate is $17.88 per hour; the exact starting compensation will be determined during applicant selection based on factors including skillset, applicable experience, education, credentials, and licensure.

Requirements

  • High school diploma or equivalent required for new hires effective April 1, 2014.
  • Effective written, verbal communication, and interpersonal skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous PBX experience preferred.
  • Previous experience in an office or receptionist role.
  • Customer service experience preferred.

Responsibilities

  • Answer the switchboard and pages overhead.
  • Greet people and direct them to the appropriate departments.
  • Monitor hospital alarms.
  • Know and follow the policies and procedures for all hospital emergency codes.
  • Communicate with the population served.
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