PBV Manager

Inlivian•Charlotte, NC

About The Position

The PBV Manager manages INLIVIAN’s Housing Choice Voucher Project-Based Voucher (PBV) Program and Community Based Rental Assistance (CBRA) activities in accordance with HUD regulations and INLIVIAN policies. The role oversees staff and program operations, ensuring timely site-based waitlist management, unit inspections, annual reexaminations, interim activity processing, proper housing assistance payments, vacant-unit monitoring, and monthly rent-roll audits. The manager supports program compliance by interpreting federal regulations and the Administrative Plan, maintaining and updating policies and procedures, monitoring program records and 50058 compliance, coordinating site inspections, establishing corrective-action timelines, and conducting quality control. The position also oversees preparation and maintenance of PBV and CBRA contracts, rent increase reviews, training, reporting, and collaboration with internal departments and external property managers and community partners. The position reports to the Housing Choice Voucher Senior Vice President. Work is primarily sedentary and office-based, with on-site visits and travel to meetings that may involve physical exertion and exposure to weather or temperature changes. A valid North Carolina or South Carolina driver’s license is required. The employee must maintain confidentiality and participate in continuous improvement and education.

Requirements

Bachelor’s degree in Business, Public Administration, or a closely related field, and at least three years of experience in property management or low-income housing; an equivalent combination of education and experience may be considered.
Thorough knowledge of Housing Choice Voucher tenant-based and project-based programs and HUD eligibility requirements for tenants and owners.
Good interpersonal, oral, and written communication skills, including the ability to present information clearly, accurately document events and findings, and prepare concise narrative and statistical reports.
General knowledge of personnel management and training practices.
Ability to supervise employees, hold staff accountable, coordinate multiple work units, and establish effective working relationships with staff and external contacts.
Ability to meet aggressive deadlines and manage priorities.
Ability to handle situations requiring tact and diplomacy while being firm.
Ability to operate Authority computer equipment and software packages.
Valid North Carolina or South Carolina driver’s license.
Ability to maintain confidentiality and participate in continuous improvement and education.
Ability to perform essential duties in an environment that may include increased work-related stress.
Ability to sit and/or stand for up to eight hours, use fingers bilaterally and unilaterally to operate office equipment, and perform essential job functions with vision and hearing corrected as needed.

Responsibilities

Supervise staff and support a positive and productive working environment, including participating in staffing decisions, training, work assignments, performance direction, and discipline.
Interpret federal regulations and the Administrative Plan for staff and develop or review procedures to support program compliance and statutory deadlines.
Oversee records and program performance, identify potential problem areas, and monitor compliance and management of applicable projects.
Coordinate site inspections with INLIVIAN’s inspections department and property management, including preparing and distributing annual inspection schedules and ensuring at least 20% of each site is inspected biennially.
Monitor PBV 50058 compliance using the High Gear System; establish and track corrective-action timelines and enforce program rules and policies when issues are not corrected.
Maintain familiarity with HUD rules for PBV and CBRA programs and draft and update INLIVIAN policies and procedures, obtaining approvals as required.
Perform administrative duties, including participating in internal and external meetings and preparing and submitting monthly reports.
Work with RED on pre-development activities related to PBV commitments, voucher availability, environmental reviews, and subsidy layering reviews.
Develop, update, and facilitate PBV training for internal and external property managers.
Prepare AHAP and HAP contracts for new PBV properties and extensions for existing PBV properties, ensuring required documentation is obtained before execution.
Review rental increase requests and supporting documentation, issue HAP amendments, and perform rent reasonableness reviews for specified PBV rent increases.
Assist Legal and Compliance with file audits related to tenant terminations and evictions.
Verify 50058 income changes for compliance with the HCV Administrative Plan and/or MTW initiatives.
Ensure site reviews are completed by INLIVIAN compliance, findings are corrected, and reports are distributed.
Conduct file quality control with PBV staff to ensure program compliance before HAP release.
Attend training on program changes and obtain relevant certifications.
Assist with developing MTW initiatives and updating the HCV MTW Plan.
Work with external partners to develop CBRA partnerships, including reviewing proposals or applications, establishing referral processes, and finalizing eligibility criteria.
Prepare CBRA contracts for new partnerships and extensions for existing partnerships, ensuring required documentation is obtained before execution.
Perform other duties as assigned.