PBV PSH Case Manager

Brilliant Corners•Los Angeles, CA

2d•$52,998 - $52,998

About The Position

Brilliant Corners is hiring a Case Manager for its Permanent Supportive Housing Project Based program. The program serves people experiencing homelessness who have a chronic illness or physical disability, with the goal of helping them transition into permanent housing and achieve stability. The position provides intensive, client-centered case management to a caseload of up to 20 eligible individuals at a project site. The Case Manager supports clients in achieving and maintaining health, mental health, and housing stability, using a “whatever it takes” approach to help them thrive in their homes. The role involves working with clients in their homes, the community, and the office, and coordinating services with housing partners, onsite property management, community organizations, and public entities. The position is based in the Temple and Alvarado location listing; the description also references a project site in the Gardena, CA area. The role requires significant field work and travel, including transporting clients in the employee’s personal vehicle.

Requirements

At least 1 year of experience working with homeless individuals and a bachelor’s degree in Social Work, Psychology, Sociology, or a related field, or at least 2 years of experience providing direct mental health and/or intensive case management services.
Experience working with individuals who have a mental illness, chronic health issue, and/or substance use disorder.
Strong interpersonal and client engagement skills.
Excellent verbal and written communication skills.
Flexibility in scheduling and prioritizing tasks.
Willingness to travel and spend significant time in the field.
Ability to transport clients in a personal vehicle.
Basic computer knowledge, including MS Word and Excel.
Familiarity with evidence-based interventions, including Harm Reduction, Trauma Informed Care, and Motivational Interviewing.
Ability to work independently and use critical thinking in decision-making situations.
Good organizational and record-keeping skills.
Valid, clean California driver’s license and a personal insured vehicle.
Ability to meet the stated physical requirements, including mobility for standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces; sitting for up to 6 to 8 hours a day; and safely lifting, carrying, pushing, or pulling light to moderate weights up to 15 pounds.
Mental acuity for analytical reasoning and document interpretation.

Nice To Haves

Experience working at a project-based site.
Bilingual in English and Spanish.

Responsibilities

Accept, screen, and process referrals from HSH and other HSH partners.
Conduct community outreach and engagement to locate assigned referrals.
Conduct assessments and reassessments, including comprehensive psychosocial assessments, to determine program eligibility and evaluate client needs and strengths.
Develop and implement individualized case management service plans focused on housing stability and short- and long-term goals.
Support clients throughout the housing process, including temporary housing placement, unit identification, applications, lease-up coordination, and housing retention.
Educate clients about tenant rights and responsibilities and provide eviction-prevention counseling and advocacy.
Connect clients with community resources, benefits, and services, including health care, substance use treatment, education and vocational programs, employment services, health insurance, disability benefits, and financial assistance.
Meet with clients regularly in their homes, in the community, and in the office, and accompany them to appointments as needed.
Provide crisis intervention and ensure clients can access the 24/7 case management crisis line.
Provide life-skills education and assistance, including budgeting, apartment upkeep, stress management, and conflict resolution.
Provide transportation assistance, including transportation using a personal vehicle.
Participate in case conferences to review client progress and challenges, including coordination with onsite property management on housing-related concerns.
Collaborate and communicate regularly with HSH partners.
Build and maintain partnerships with community organizations, service providers, public entities, and onsite property management to ensure clients can access comprehensive services.
Maintain accurate and up-to-date client files and documentation.
Participate in staff meetings and other agency events as requested.