PBV PSH Case Manager

Brilliant Corners • Historic Filipinotown, CA

1d

About The Position

Brilliant Corners is hiring a Case Manager for its Permanent Supportive Housing Project Based (PSH-PB) program. The program, supported by Los Angeles County Homeless Services & Housing, serves people experiencing homelessness who have a chronic illness or physical disability. Its goal is to help participants transition into permanent housing and achieve stability. Services are delivered at residential communities for individuals eligible for PSH at a project site. The role serves a caseload of up to 20 people at a project site in the Gardena, California area, using a client-centered, “whatever it takes” approach to support health, mental health, and housing stability.

The position is listed for Temple and Alvarado and is offered at $25.48 per hour, within a stated range of $25.48–$26.50 per hour. It is part of the OPEIU, Local 30, AFL-CIO bargaining unit and is subject to the collective bargaining agreement. The role includes frequent client contact in homes, the community, and the office; field work and travel; and transportation assistance, including driving clients in the employee’s personal vehicle.

Brilliant Corners develops and manages supportive housing and residential care homes and provides housing-related and clinical case management services through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

Requirements

• At least 1 year of experience working with homeless individuals and a bachelor’s degree in Social Work, Psychology, Sociology, or a related field, OR at least 2 years of experience providing direct mental health and/or intensive case management services.
• Experience working with people who have a mental illness, chronic health issue, and/or substance use disorder.
• Strong interpersonal and client-engagement skills.
• Excellent verbal and written communication skills.
• Flexibility in scheduling and prioritizing tasks.
• Willingness to travel and spend significant time in the field.
• Ability to transport clients in a personal vehicle.
• Basic computer knowledge, including Microsoft Word and Excel.
• Familiarity with evidence-based interventions, including Harm Reduction, Trauma Informed Care, and Motivational Interviewing.
• Ability to work independently and use critical thinking in decision-making situations.
• Good organizational and record-keeping skills.
• Valid, clean California driver’s license and a personal insured vehicle.
• Physical mobility for standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces; ability to sit for up to 6 to 8 hours a day; and ability to safely lift, carry, push, or pull light to moderate weights up to 15 pounds.
• Mental acuity for analytical reasoning and document interpretation.

Nice To Haves

• Experience working at a project-based site.
• Bilingual in English and Spanish.

Responsibilities

• Accept, screen, and process referrals from HSH and its partners.
• Conduct community outreach and engagement to locate assigned referrals.
• Conduct assessments and reassessments, including comprehensive psychosocial assessments, to determine program eligibility and evaluate client needs and strengths.
• Develop and implement individualized case management service plans focused on housing stability and short- and long-term goals.
• Support clients through temporary housing placement, unit identification, application submissions, lease-up coordination, and ongoing housing retention.
• Educate clients about tenant rights and responsibilities, and provide eviction-prevention counseling and advocacy.
• Connect clients with community resources, benefits, and services, including physical and mental health care, substance use treatment, education and vocational programs, employment services, health insurance, disability benefits, and financial assistance.
• Meet with clients frequently and regularly at home, on the project site, in the community, and in the office; accompany clients to appointments as needed.
• Provide crisis intervention and ensure clients can access the 24/7 case management crisis line.
• Provide life-skills education and assistance, including budgeting, apartment upkeep, stress management, and conflict resolution.
• Provide transportation assistance, including transporting clients in a personal vehicle.
• Participate in case conferences to review client progress and challenges, with an emphasis on coordination with onsite property management regarding housing concerns.
• Collaborate and communicate regularly with HSH partners.
• Build and maintain partnerships with community organizations, service providers, public entities, and onsite property management to support comprehensive client services.
• Maintain accurate, current client files and documentation.
• Participate in staff meetings and agency events as requested.

Benefits

• Health care plan including medical, dental, and vision coverage.
• Retirement plan with 5% match.
• Life insurance, including basic, voluntary, and AD&D coverage.
• Paid time off, including vacation, sick time, and public holidays.
• Family leave, including maternity and paternity leave.
• Short-term and long-term disability coverage.
• Training and development.
• Wellness resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level