Hospital Liaison - PSH

PIONEER HEALTH CARE MANAGEMENT•Bingham Farms, MI

3d•$0 - $80,000

About The Position

The Clinical Liaison is accountable for census development, business development, and sales-related activities for designated hospital accounts and other external referral sources in the facility’s market. This is an external position involving daily rounds at assigned hospitals. The role focuses on growing referrals, developing census, and promoting efficient, effective transitions of care to the Long Term Acute Care Hospital.

Requirements

At least 2 years of experience in case management, liaison work, or clinical marketing.
Must be a Respiratory Therapist, Registered Nurse, or Licensed Practical Nurse with critical care or LTACH experience.
Familiarity with the admissions process at a sub-acute, SNF, or rehabilitation facility.
Ability to assess potential admissions’ clinical needs, determine whether patients may benefit from treatment at the facility, and assess whether the facility is eligible for reimbursement for the episode of care.
Ability to establish good working relationships with social workers, nurses, physicians, and case managers at assigned hospitals and other medical facilities.

Nice To Haves

Computer experience and understanding of a hospital EHR system.

Responsibilities

Serve as the primary sales and marketing representative for assigned hospital and designated referral-source referrals, ensuring a smooth discharge process to post-acute care facilities.
Develop relationships with key hospital personnel and identify opportunities for alignment, partnership, and growth.
Review onsite referrals to determine clinical appropriateness and coordinate with stakeholders to identify the optimal transfer time.
Conduct regular case-finding at assigned hospitals to identify patients who may benefit from LTAC services.
Provide facility tours for families to promote the facility and its services.
Work with the facility marketing team to develop monthly plans and strategies.
Oversee the admissions process to ensure a user-friendly referral and intake process is available 24 hours a day, seven days a week, in coordination with hospital and facility staff.
Assist in planning and organizing marketing strategies and programs designed to meet census and payer-mix goals.
Prepare weekly reports on activity and competitor and referral sources.
Prepare a semi-annual competitive review analyzing the market, including changes in competing and referring facilities and the community.
Ensure the admissions process is seamless and positive, including identifying devices, equipment, and immediate medical needs required for a smooth transition to the facility.
Provide referring providers with regular feedback regarding the outcomes of referred patients.
Perform other duties as requested and assigned.