Payroll Tax Supervisor

Crowley Maritime Corporation•Jacksonville, FL

11d•Hybrid

About The Position

The Supervisor, Payroll Tax is an operational leader responsible for accurate, timely, and compliant payroll tax administration and a strong control environment. The role provides hands-on leadership to the payroll tax team, serves as an escalation point for complex tax matters, and oversees payroll tax data, reconciliations, validations, agency correspondence, and vendor-managed filing and payment activities. It also identifies and mitigates payroll tax risk, investigates discrepancies, resolves agency notices, oversees third-party tax service delivery, and ensures corrective actions are implemented. The position requires strong payroll tax knowledge, sound judgment, attention to detail, ownership, and a focus on accuracy, timeliness, compliance, controls, communication, and accountability. The role partners with Payroll, Human Resources, Finance, Benefits, HRIS, Treasury, external tax providers, and government agencies. It supports payroll tax system enhancements, testing, audits, year-end activities, and maintenance of procedures and training materials. The position is hybrid.

Requirements

5 or more years of progressive payroll tax experience, including hands-on experience supporting complex, multi-state payroll tax operations.
At least 3 years of direct people leadership or payroll tax supervisory experience.
Strong working knowledge of federal, state, and local payroll tax requirements and related forms, including Forms 941, 940, W-2/W-3, W-2C/W-3C, and applicable state and local withholding and unemployment filings.
Experience reviewing and validating payroll tax filings, tax liabilities, reconciliations, amendments, taxable wages, and year-end reporting.
Experience overseeing third-party payroll tax filing and payment services, including monitoring filing status, payment activity, exceptions, agency notices, and corrective actions.
Experience researching payroll tax discrepancies, resolving agency notices and filing issues, and coordinating resolution with tax providers and internal business partners.
Experience supporting high-volume and/or multi-state payroll tax environments.
Ability to perform root-cause analysis, identify compliance or control risks, and implement sustainable corrective actions.
Associate's degree in business, accounting, finance, or a related field; post-high-school education combined with equivalent experience may be substituted.
Proficiency with Microsoft Office products, including Excel, Outlook, Word, and PowerPoint.
Strong working knowledge of payroll tax systems, reporting tools, payroll tax reconciliation processes, federal, state, and local payroll tax requirements, and third-party tax filing and payment services.

Nice To Haves

Experience with ADP Smart Compliance, Oracle Cloud Payroll, or comparable enterprise payroll and tax platforms.
Experience supporting complex organizational structures, multiple legal entities, multi-state taxation, or geographically dispersed employee populations.
CPP certification or an equivalent payroll certification.
Experience supporting payroll tax implementations, integrations, acquisitions, legal entity changes, tax registrations, automation, or process improvement initiatives.
Bachelor's degree preferred.

Responsibilities

Lead by example and set expectations for accuracy, accountability, professionalism, and adherence to payroll tax procedures and controls.
Coach team members, provide performance feedback and development, and hold individuals accountable for results.
Oversee payroll tax operations, including tax data validation and reconciliation, vendor-managed filings and payments, amendments, agency notices, and year-end reporting.
Review and validate payroll tax filings, reconciliations, tax liabilities, amendments, and year-end reporting to identify discrepancies and ensure accuracy.
Monitor third-party tax service delivery, including ADP Smart Compliance activity, filing status, payment activity, exceptions, and follow-up.
Investigate complex payroll tax issues and discrepancies, identify root causes, and coordinate corrective actions with internal partners and external providers.
Escalate and address compliance risks, errors, penalties, and control failures with transparency and urgency.
Partner with Payroll, Human Resources, Finance, Benefits, HRIS, Treasury, external tax providers, and government agencies to resolve payroll tax matters and support business initiatives.
Identify opportunities to strengthen controls, reduce compliance risk, improve vendor oversight, streamline processes, and increase payroll tax efficiency.
Support payroll tax system enhancements, testing, audits, year-end activities, and maintenance of payroll tax procedures and training materials.