Payroll Coordinator

Flexjet•Highland Heights, OH

About The Position

The Payroll Coordinator provides administrative support to Flexjet and ten sister companies, helping ensure smooth HR and payroll operations and day-to-day employee benefits administration. The role maintains accurate employee information, assists employees with payroll-related questions and record updates, and supports compliance with HR policies and applicable regulations. Working with Payroll Specialists, Benefits Specialists, the Onboarding team, and the broader Total Rewards team, the coordinator supports onboarding, HR records, court-ordered support documentation, audits, reporting, and other payroll- and benefits-related work. The position reports to the Payroll Manager.

Requirements

  • 1–3 years of experience in benefits administration, HR, or a related field.
  • Strong attention to detail and accuracy in data entry.
  • Excellent communication and customer service skills.
  • Ability to handle sensitive information confidentially and professionally.
  • Strong organizational and multitasking abilities.

Nice To Haves

  • Experience with UKG Pro.
  • Basic knowledge of HR, payroll, and benefits regulations.

Responsibilities

  • Keep employee records updated according to internal procedures and deadlines.
  • Coordinate and update new-hire and onboarding information in the HRIS and UKG payroll provider.
  • Maintain accurate employee payroll records in HR systems.
  • Update employee information, including address, contact, banking, and document details.
  • Process and track employee termination information and prepare termination notifications and letters.
  • Respond to employee inquiries and direct employees to appropriate HR personnel when needed.
  • Assist employees with updates to HR records and provide clear, timely help with payroll-record inquiries.
  • Process and track garnishments and other court documentation concerning employees.
  • Review and process support orders in accordance with legal and company guidelines, maintaining accurate records and regulatory compliance.
  • Work with the Onboarding team to coordinate new-hire and onboarding information in the HRIS and UKG.
  • Support new-hire payroll orientation sessions by providing materials and guidance.
  • Collaborate with Payroll Specialists and Benefits Specialists on Total Rewards projects and initiatives.
  • Assist with audits, reporting, and HR-related communications.
  • Provide backup support for other payroll- and benefits-related tasks as needed.
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