Payments & Upsell Revenue Enablement Manager

Weave • Lehi, UT

7d • Hybrid

About The Position

At Weave, the Payments & Upsell Revenue Enablement Manager helps revenue teams learn, communicate, and deliver value across the company’s payments and upsell product lines. The role diagnoses skill and behavior gaps, designs interactive training programs, and partners with cross-functional leaders to turn product knowledge into measurable revenue growth. The position is hybrid and requires working from the Lehi, Utah office three days a week. It reports to the Director of Revenue Enablement.

Requirements

• At least 2 years of experience in revenue enablement, sales, or customer experience.
• At least 2 years of experience training groups.
• Bachelor’s degree or equivalent work experience.
• Background in payments products and services.
• Experience building certification programs.
• Experience working with cross-functional teams and driving adoption of new tools and processes.
• Proficient project management skills.
• Proficiency with Google or Microsoft productivity tools, including Slides, Sheets, Forms, and Docs.

Nice To Haves

• PMP certification.
• Sales experience.
• Proactive and adaptive mindset.
• Skills in Seismic or other learning management or content management platforms.
• Salesforce proficiency.

Responsibilities

• Communicate and coordinate with leadership to identify mindset, skillset, and toolset challenges, along with related metrics for payments and upsell products and services.
• Conduct live training and presentations for individuals and large groups.
• Develop and deliver revenue-team onboarding and upskilling programs focused on product knowledge, customer retention, sales, and customer experience.
• Create presentations, case studies, product demonstrations, process documentation, and other content for customer-facing teams.
• Collaborate with Product, Marketing, Onboarding, Sales Operations, sales leadership, and customer success teams to align efforts, improve customer sales and retention, and refine enablement initiatives.
• Analyze payments product and service performance to identify gaps, implement data-driven improvements, and ensure quality in customer interactions.
• Monitor industry trends, competitors, and customer needs to inform revenue-team enablement strategies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager