Payments Consultant (Dallas)

CellPoint Digital•Irving, TX
•Remote

About The Position

CellPoint Digital is seeking a client-facing payments consultant to help airlines, online travel agencies, and hotel groups identify and capture value within their payment ecosystems. The role combines payments expertise with commercial analysis, using client transaction, cost, and performance data to identify optimisation opportunities, develop business cases, and advise senior stakeholders on improving payment performance, reducing costs, and driving revenue. The position sits within the commercial and consulting function and works closely with Payment Strategy, Customer Success, Sales, Product, and Delivery. The consultant partners with senior client stakeholders across Finance, Treasury, Technology, Payments, and Commercial teams, serving as a trusted advisor and payments subject matter expert throughout customer engagements. The role offers exposure to major global travel brands and complex payment challenges, with an opportunity to influence strategic decisions and contribute to CellPoint Digital’s payment intelligence methods and consulting frameworks. CellPoint Digital describes its organisation as global, diverse, and remote-first, and offers competitive salary, medical insurance, and opportunities for personal and professional growth.

Requirements

  • At least 6 years of experience in payments consulting, payment strategy, acquiring, merchant payments, PSPs, or payment optimisation environments.
  • Strong understanding of interchange, scheme fees, payment economics, and merchant acquiring models.
  • Experience analysing transaction-level data and identifying opportunities to improve payment performance.
  • Proven ability to develop ROI models and commercial business cases using real customer data.
  • Experience presenting complex analytical findings to senior stakeholders and executive audiences.
  • Strong commercial acumen and ability to connect data insights to business outcomes.
  • Ability to balance analytical rigour with practical recommendations that drive measurable value.
  • Excellent communication, stakeholder management, and consulting skills.
  • Experience working in fast-paced, client-facing environments.
  • Deep knowledge of card payments, acquiring, and payment optimisation.
  • Strong understanding of authorisation performance, decline management, and payment acceptance.
  • Knowledge of interchange, scheme fees, FX, and payment costs.
  • Experience building financial models and quantifying commercial opportunities.
  • Strong analytical and problem-solving skills.
  • Ability to communicate complex payments concepts clearly to technical and non-technical audiences.
  • Experience engaging with senior stakeholders and decision-makers.

Nice To Haves

  • Experience in airline, OTA, hospitality, or travel payments environments.
  • Understanding of BSP, ARC, and GDS settlement processes.
  • Experience with high-volume card-not-present transaction environments.
  • Knowledge of alternative payment methods and global payment ecosystems.
  • Previous consulting or advisory experience in payments or financial services.

Responsibilities

  • Lead client-facing payment performance diagnostics across acquiring, interchange, scheme fees, FX, authorisation, declines, 3DS/SCA, and payment methods.
  • Analyse transaction, cost, and commercial data to identify payment optimisation and commercial improvement opportunities.
  • Benchmark client performance against relevant travel, airline, and large-merchant peer groups.
  • Develop ROI models for opportunities such as authorisation uplift, interchange optimisation, soft-decline recovery, and FX savings.
  • Build data-supported business cases and strategic recommendations.
  • Present findings and recommendations to senior client stakeholders, including Finance, Treasury, Technology, and Payments teams.
  • Serve as the primary payments subject matter expert during consulting engagements.
  • Validate findings and recommendations with client stakeholders to ensure alignment and credibility.
  • Contribute to the development of payment intelligence methodologies, benchmarking capabilities, and consulting frameworks.
  • Support commercial teams with payment expertise during customer discussions and strategic engagements.

Benefits

  • Competitive salary.
  • Comprehensive medical insurance with coverage for dependents, including spouse, children, and parents where applicable.
  • Opportunity to work with talented colleagues across a diverse, international, remote-first organisation.
  • Exposure to some of the world’s largest airlines, travel brands, and payment ecosystems.
  • Ongoing opportunities for personal and professional growth.
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