Payments Consultant (Atlanta)

CellPoint Digital•Miami, FL

About The Position

CellPoint Digital is seeking a client-facing payments consultant to help airlines, online travel agencies and hotel groups identify and realise value within their payments ecosystems. The role combines payments expertise with analytical and commercial skills, using client transaction, cost and performance data to find opportunities, develop business cases and advise senior stakeholders on improving payment performance, reducing costs and driving revenue. The role sits within the commercial and consulting function and works closely with Payment Strategy, Customer Success, Sales, Product and Delivery teams. It partners with senior client stakeholders across Finance, Treasury, Technology, Payments and Commercial teams, serving as a trusted advisor and payments subject matter expert throughout the customer journey. The posting describes this position under the title “Director, Payment Intelligence,” although the supplied job title is “Payments Consultant (Atlanta).” CellPoint Digital is a global payment technology company serving travel and hospitality businesses. The organisation is described as remote-first and international.

Requirements

  • At least 6 years of experience in payments consulting, payment strategy, acquiring, merchant payments, PSPs or payment optimisation environments.
  • Strong understanding of interchange, scheme fees, payment economics and merchant acquiring models.
  • Experience analysing transaction-level data and identifying opportunities to improve payment performance.
  • Proven ability to develop ROI models and commercial business cases using real customer data.
  • Experience presenting complex analytical findings to senior stakeholders and executive audiences.
  • Strong commercial acumen and ability to connect data insights to business outcomes.
  • Ability to balance analytical rigour with practical recommendations that drive measurable value.
  • Excellent communication, stakeholder management and consulting skills.
  • Experience working in fast-paced, client-facing environments.
  • Deep knowledge of card payments, acquiring and payment optimisation.
  • Strong understanding of authorisation performance, decline management and payment acceptance.
  • Knowledge of interchange, scheme fees, foreign exchange and payment costs.
  • Experience building financial models and quantifying commercial opportunities.
  • Strong analytical and problem-solving skills.
  • Ability to communicate complex payments concepts clearly to technical and non-technical audiences.
  • Experience engaging with senior stakeholders and decision-makers.

Nice To Haves

  • Experience in airline, online travel agency, hospitality or travel payments environments.
  • Understanding of BSP, ARC and GDS settlement processes.
  • Experience with high-volume card-not-present transaction environments.
  • Knowledge of alternative payment methods and global payment ecosystems.
  • Previous consulting or advisory experience in payments or financial services.

Responsibilities

  • Lead client-facing payment performance diagnostics covering acquiring, interchange, scheme fees, foreign exchange, authorisation, declines, 3DS/SCA and payment methods.
  • Analyse transaction, cost and commercial data to identify optimisation and commercial improvement opportunities.
  • Benchmark client performance against relevant travel, airline and large merchant peer groups.
  • Develop ROI models for opportunities such as authorisation uplift, interchange optimisation, soft decline recovery and foreign exchange savings.
  • Build data-supported business cases and strategic recommendations using commercial analysis.
  • Present findings and recommendations to senior client stakeholders, including Finance, Treasury, Technology and Payments teams.
  • Serve as the primary payments subject matter expert during consulting engagements.
  • Validate findings and recommendations with client stakeholders to ensure alignment and credibility.
  • Contribute to the development of CellPoint Digital’s payment intelligence methodologies, benchmarking capabilities and consulting frameworks.
  • Support commercial teams with payment expertise during customer discussions and strategic engagements.

Benefits

  • Competitive salary.
  • Comprehensive medical insurance with coverage for dependents, including spouse, children and parents where applicable.
  • Opportunity to work with colleagues across a diverse, international and remote-first organisation.
  • Exposure to major global airlines, travel brands and payment ecosystems.
  • Ongoing opportunities for personal and professional growth.
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