Payment Operations Specialist - Accounts Payable

Bioventus•Durham, NC

About The Position

The Payment Operations Specialist is responsible for the accurate, timely, and secure execution of domestic and international payments. The role manages payment processing, transaction exceptions, account reconciliations, and vendor-related activities while maintaining strong financial controls and providing responsive service to internal and external stakeholders.

Requirements

High school diploma and four years of equivalent experience, or an equivalent level of higher education and experience.
At least three years of accounts payable experience, including payments, escheatment, balance sheet reconciliation, AP workflows, and work on small project teams.
Solid accounting and administrative background, including proven experience with accounts payable and standard accounting.
Working experience with ERP systems.
Working experience with Excel, including pivot tables and VLOOKUPs.
Excellent communication skills and fluency in English.
High accuracy and ability to meet deadlines.
Ability to adapt to rapid business change, work under pressure, and manage time effectively.

Nice To Haves

Associate degree.
Experience with SAP.
Three years of experience with ERP systems is desired.

Responsibilities

Execute and transmit domestic and international payments, including ACH, wire transfers, vendor and customer disbursements, refunds, and returns, within established deadlines.
Manage payment files, validate transaction accuracy, document payment decisions, and resolve processing exceptions.
Support vendor onboarding, account maintenance, and change requests in accordance with established procedures and service level agreements.
Process healthcare practitioner payments and other sensitive transactions in compliance with applicable policies and regulatory requirements.
Support escheatment activities, including identifying, researching, and resolving outstanding payment obligations.
Reconcile cash-related general ledger accounts, investigate discrepancies, and coordinate resolutions with the AP Accountant and other stakeholders.
Monitor payment activity for potential fraud, suspicious transactions, and anomalies, and escalate concerns through established channels.
Research and resolve payment inquiries, account discrepancies, and transaction issues while meeting established service standards.
Collaborate with internal business partners, financial institutions, and vendors to resolve payment issues and improve operational effectiveness.
Maintain accurate transaction records, supporting documentation, and audit trails in accordance with internal controls and compliance requirements.
Use sound judgment to resolve routine payment and vendor account issues, escalating exceptions when appropriate.
Identify and recommend process improvements, control enhancements, and automation opportunities to increase accuracy and efficiency.
Meet established quality, productivity, and service performance standards.
Provide cross-functional support and backup coverage for accounts payable activities as needed.
Maintain proficiency in relevant systems, procedures, and regulatory requirements through ongoing training and development.
Maintain reliable attendance and punctuality, and perform other duties as assigned.
Conduct business in accordance with Bioventus’ Code of Compliance and Ethics, policies, procedures, and applicable internal controls.