About The Position
Apple is seeking a Payment Acceptance Manager to improve existing payment services for Apple’s digital merchants in Europe. The role sits at the centre of Apple’s digital merchant ecosystem and focuses on improving payment conversion, reducing friction, and scaling partner relationships. The manager works with cross-functional internal teams, card networks, and issuing banks to identify systemic performance trends and deliver long-term optimisations, aligning technical, commercial, and operational stakeholders across European markets. The position also supports European payment-performance improvements and product launches, manages regional initiatives from initiation through completion, and identifies opportunities to improve the customer checkout and payment experience. International travel may be required.
Requirements
- Strong understanding of the EU and UK payment landscape, regulatory frameworks, and their practical impact on digital merchants.
- Strong understanding of core payment principles, including card authorisation mechanics, 3-D Secure (3DS), card scheme frameworks, authorisation decline categorisation, and payment optimisation strategies.
- Proven experience working directly with key payment partners, including issuing banks and card networks.
- Demonstrated track record of driving 3DS and card payment performance optimisation using analytical, problem-solving, and partner engagement skills.
- Proven ability to manage complex projects end to end and provide concise, structured updates to cross-functional stakeholders.
- Experience working within a payment acceptance team at an enterprise online merchant or Payment Service Provider (PSP).
- Experience conducting payment funnel conversion analysis to identify trends and execute conversion uplift initiatives.
- Working knowledge of transaction risk management and fraud prevention principles.
- Degree education in a relevant field, or equivalent practical experience.
- Ability to travel internationally as required.
Nice To Haves
- Fluency in one or more European languages in addition to English.
Responsibilities
- Establish and develop strong working relationships with payment providers and payment and risk experts at issuing banks.
- Monitor payment performance metrics and identify optimisation opportunities through internal collaboration and direct partner engagement.
- Support development and execution of a European playbook for performance improvements, including identifying focus areas and priority markets.
- Support Apple product teams with go-to-market strategies to ensure successful product launches.
- Manage regional initiatives from initiation through completion and provide clear, consistent operational updates to business leaders.
- Identify and develop mid- to long-term internal and external opportunities to improve the customer checkout and payment experience.
- Travel internationally as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
