Senior Director Payment Products - Remote
About The Position
The Senior Director, Payment Guarantee leads the strategy, development, and commercialization of Payment Guarantee and related payment products within Optum Insight. The role takes the offering from market need through validated, scalable product by defining its value proposition, economics, risk model, capability roadmap, pilot design, and commercial approach. The leader also connects Payment Guarantee with Optum Insight products that deliver revenue integrity to create integrated solutions that improve revenue certainty and financial outcomes for healthcare providers. The position is remote within the United States, with a minimum of four office days per week required for hires in the Minneapolis or Washington, D.C. area. The role partners across product, technology, operations, finance, legal, risk, sales, and client management, and requires travel of 15–25%.
Requirements
- 10+ years of experience in product management, product strategy, payments, financial services, commercialization, healthcare technology, or a related function.
- 5+ years of experience leading complex product, growth, or commercialization initiatives in a matrixed organization.
- Experience developing or commercializing payment, financial, revenue cycle, payment integrity, or related healthcare products.
- Experience building business cases and evaluating pricing, financial return, market demand, operational feasibility, and risk.
- Track record of leading customer discovery, product validation, pilots, launch readiness, and commercialization.
- Ability to translate customer needs into product strategy, business requirements, economics, pilots, and scalable market offerings.
- Ability to align Product, Technology, Operations, Finance, Legal, Risk, Sales, and Client Management partners around shared outcomes.
- Executive communication skills and ability to influence decisions without direct authority.
- Ability and willingness to travel 15–25%.
- Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
- Candidates are required to pass a drug test before beginning employment.
Nice To Haves
- Experience with healthcare payments, provider revenue cycle, claims, payment integrity, or financial risk products.
- Experience integrating multiple products or capabilities into a differentiated client solution.
- Experience launching a new offering and moving it from pilot to repeatable commercial scale.
- Experience in business, strategy, finance, healthcare administration, technology, or a related field.
- Understanding of provider and payer economics, workflows, data, technology, and regulatory considerations.
- Financial acumen across pricing, underwriting, funding, float, risk sharing, and value-based economics.
Responsibilities
- Define and execute the Payment Guarantee strategy, value proposition, target market, capability roadmap, and commercialization plan.
- Design product economics, including pricing, funding, float, risk sharing, provider value capture, and sustainable margin.
- Establish financial, operational, settlement, liquidity, and performance risk controls required to launch and scale.
- Translate provider revenue cycle needs and payer payment dynamics into differentiated payment products and client solutions.
- Connect Payment Guarantee with Optum Insight capabilities across coding, billing, payment integrity, claims intelligence, payment acceleration, and revenue cycle workflows to create integrated revenue integrity solutions.
- Lead customer discovery and pilots to validate demand, willingness to pay, measurable value, and operational feasibility.
- Build evidence-based business cases and recommendations to invest, refine, partner, or stop.
- Partner across Product, Technology, Operations, Finance, Legal, Risk, Sales, and Client Management to deliver funded roadmaps, launch readiness, and repeatable market execution.
- Use data-driven insights and AI capabilities to solve complex problems, identify market expansion opportunities, and unlock commercial value.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
