Patient Support Associate-Cobble Hill ED-Evening Shift (35 Hours)

NYU Langone Health • New York, NY

11d • Onsite

About The Position

The Patient Support Associate works under the direction and supervision of the Nurse Manager and in cooperation with members of patient care teams. The role supports patient care by maintaining the unit’s physical environment, setting up equipment and supplies for selected patient care activities, performing customer relations tasks, complying with applicable regulatory functions, and conducting supply functions on the assigned unit. The position is based in the Cobble Hill Emergency Department and is listed for an evening shift of 35 hours.

Duties include supporting patient rooms and care areas; managing and replenishing supplies and medications; transporting patients, supplies, medications, and clinical equipment; performing regulatory supply checks; and maintaining unit equipment and cleanliness. The successful candidate is expected to perform the job satisfactorily within three months and communicate effectively with all levels of the organization.

Requirements

• High school education or equivalent.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Ability to perform the job satisfactorily within three months.
• Ability to communicate effectively with all levels of the organization.

Responsibilities

• Remove linen from patient care areas and assist with changing linen on unoccupied patient beds.
• Distribute water pitchers, cups, and straws as directed by the RN.
• Inventory, secure, and transport patient belongings.
• Occasionally transport discharged patients to support the target of discharge before noon.
• Prepare patients for transport by notifying them and placing them on the mode of transportation before transport arrives (future scope).
• Maintain adequate inventory of patient care supplies.
• Remove waste from patient rooms when needed if overflowing and BSD personnel are not readily available; assist with food service to ensure patient trays are returned from patient rooms.
• Redistribute supplies and maintain par levels in the clean supply room, nurse servers, patient rooms, unit-specific carts, and other point-of-use areas.
• Retrieve supplies from the Pneumatic Tube, Central Distribution, and service corridor, and replenish appropriate locations or deliver them to the assigned nurse.
• Redistribute medications picked up from the pneumatic tube system.
• Pick up and drop off medications from the inpatient pharmacy.
• Notify the SCM / Logistics Manager of needs for non-par-stocked specialty orders.
• Conduct regulatory compliance rounds, including checking supply expiration dates and ensuring supply areas are clean, orderly, and undamaged.
• Facilitate the exchange of emergency code carts and intubation boxes with Pharmacy, Central Sterile Processing, and Central Distribution.
• Transport clinical equipment to and from departments such as Clinical Engineering and Central Sterile Processing.
• Demonstrate understanding of infection prevention standards.
• Clean spills and unit-based equipment and store items as instructed.
• Assemble, locate, and maintain unit-specific equipment, such as trapezes, CPMs, and Hip Chairs.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED