Patient Care Technician-TH ED-Night Shift (35 Hours)

NYU Langone Health • New York, NY

4d

About The Position

NYU Langone Health is hiring a Patient Care Technician to assist professional nurses in caring for patients and families. The role involves completing assigned patient-care tasks and providing competent, safe, compassionate support to people experiencing hospitalization or undergoing procedures and diagnostic testing. The technician also supports the unit by maintaining supplies, equipment, cleanliness, and a safe environment, while demonstrating NYU Langone Health’s Core Values.

The position works with patients, families, nurses, and other members of the health care team. Duties include assisting with personal care and activities, supporting admissions, transfers, and discharges, communicating observations to the responsible nurse, and carrying out delegated responsibilities. The technician may perform assigned specialized tasks such as phlebotomy, glucose fingersticks, and electrocardiograms, and assists with emergency situations as directed.

The posting also identifies an alternate Senior Nursing Attendant qualification pathway. The role requires a high school diploma or equivalent, relevant training and hospital experience, and the specified CPR/BLS certification. Patient Care Technicians must complete the online PCT program within three months of hire.

Requirements

• High school graduate or equivalent.
• One of the following Patient Care Technician qualification pathways: graduate of a PCT program with at least six months of hospital experience; CNA graduate with course completion in EKG and phlebotomy, PCT-certification eligibility, and at least six months of hospital experience; or PCT certification through the National Healthcareer Association (NHA) with at least six months of hospital experience.
• BLS or Heartsaver CPR/AED certification issued by the American Heart Association is required upon entry to the position.
• Complete the PCT online program within three months of hire.
• Working knowledge of English demonstrated through verbal, reading, and writing abilities.
• Strong customer service and communication skills.
• Ability to communicate effectively with all levels of the organization.
• Required license/certification: Basic Life Support certification.
• Alternate Senior Nursing Attendant qualification pathway: high school diploma or equivalent; graduation from a Certified Nursing Attendant Program; CNA certification; at least six months of relevant experience; and BLS or Heartsaver CPR/AED certification issued by the American Heart Association upon entry.

Nice To Haves

• Knowledge of another language is an asset.

Responsibilities

• Demonstrate and incorporate NYU Langone Health Core Values into job duties.
• Respect patient confidentiality, privacy, dignity, and rights.
• Account for supplies, equipment, and environmental support.
• Assist with collecting data for unit quality and performance improvement activities, including patient satisfaction measures.
• Assist the nurse with review and corrective action plans related to patient and family responses and satisfaction.
• Recognize personal limitations and request assistance when needed.
• Discuss educational concerns and goals with the Nurse Manager or appropriate leadership, and seek learning resources for identified needs.
• Participate in the orientation of other patient care technicians, unit meetings, and conferences.
• Complete annual mandatory education requirements for patient care technicians.
• Demonstrate awareness of the needs and behaviors of different patient age groups and cultures.
• Support unit activities and assist in emergency situations as directed.
• Use specialized skills and safety practices to perform assigned patient-care tasks, including phlebotomy, glucose fingersticks, and electrocardiograms.
• Follow infection prevention and control standards.
• Assist with assigned data collection and activities, patient safety and comfort, and admission, transfer, and discharge procedures.
• Communicate responsiveness and support to patients, families, and staff, using clear, caring, and respectful communication.
• Observe general patient behavior and report observations to the assigned registered nurse.
• Perform safety observations for patients on continuous observation or in restraints, according to policy and direction.
• Assist patients with applicable activities and complete responsibilities delegated by the registered nurse.
• Answer call lights promptly, respond to requests for personal care and activity assistance, and refer requests outside the technician’s role to the assigned professional nurse.
• Report patient observations to the responsible professional nurse and respond to tasks delegated by registered nurses.
• Secure patients’ personal property and handle valuables according to hospital procedure.
• Maintain nursing-unit cleanliness as appropriate to the position, including areas such as utility rooms and unit refrigerators.
• Assist members of the health care team, including nurses, physicians, nursing attendants, unit clerks, escorts, dietary staff, and other health care employees.
• Prepare patients for scheduled appointments, including placing them on stretchers or in wheelchairs.
• Run errands to other departments, including delivering specimens and equipment.
• Keep patient environments, equipment, care areas, and units clean, safe, and orderly.
• Ensure necessary equipment and supplies are available in patient rooms and on the unit.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED