Patient Support Associate-Cobble Hill ED-Evening Shift (35 Hours)

NYU Langone Health • Brooklyn, NY

10d • Onsite

About The Position

NYU Langone Health is hiring a Patient Support Associate for its Cobble Hill Emergency Department. Under the direction and supervision of the Nurse Manager and in cooperation with the patient care teams, the associate helps maintain the unit’s physical environment, sets up equipment and supplies for selected patient care activities, performs customer relations tasks, complies with applicable regulatory functions, and conducts supply functions to support patient care. This position is listed as an evening shift with 35 hours per week.

The role includes handling linens and patient belongings; assisting with water and food service; transporting discharged patients and clinical equipment; maintaining unit supply inventory and replenishing supplies and medications; checking supply expiration dates and cleanliness; exchanging emergency carts and intubation boxes; and cleaning spills and unit equipment. The associate is expected to understand infection prevention standards and perform the job satisfactorily within three months.

Requirements

• High school education or equivalent.
• Working knowledge of English, demonstrated through verbal, reading, and writing abilities.
• Ability to communicate effectively with all levels of the organization.
• Ability to perform the job satisfactorily within three months.

Responsibilities

• Remove linen from patient care areas and help change linen on unoccupied patient beds.
• Distribute water pitchers, cups, and straws as directed by the RN.
• Inventory, secure, and transport patient belongings.
• Occasionally transport discharged patients to support the target of discharge before noon.
• Prepare patients for transport by notifying them and placing them on the mode of transportation before transport arrives (future scope).
• Maintain adequate inventory of patient care supplies.
• Remove waste from patient rooms when it is overflowing and BSD personnel are not readily available.
• Assist with food service and ensure patient trays are returned from patient rooms.
• Redistribute supplies and maintain par levels in clean supply rooms, nurse servers, patient rooms, unit-specific carts, and other point-of-use areas.
• Retrieve supplies from the Pneumatic Tube, Central Distribution, and service corridor, and replenish appropriate locations or deliver them to assigned nurses.
• Redistribute medications picked up from the pneumatic tube system.
• Pick up and drop off medications from the inpatient pharmacy.
• Notify the SCM / Logistics Manager about specialty orders that are not stocked as par items.
• Conduct regulatory compliance rounds, including supply expiration checks, and ensure supply areas are clean, orderly, undamaged, and free of loose trash and dust.
• Exchange emergency code carts and intubation boxes with Pharmacy, Central Sterile Processing, and Central Distribution.
• Transport clinical equipment to and from departments such as Clinical Engineering and Central Sterile Processing.
• Follow infection prevention standards.
• Clean spills and unit-based equipment, and store equipment as instructed.
• Assemble, locate, and maintain unit-specific equipment such as trapezes, CPMs, and Hip Chairs.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED