Patient Services Specialist - Radiology Oncology

Providence • Lacey, WA

7d • Onsite

About The Position

This position works under the direction and supervision of the Clinic Supervisor, Practice Manager or appropriate staff to support in the delivery of cost-effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity. Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling, and records activities in support of patients and staff. Participates as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Centralia Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• H.S. Diploma or GED
• 1 year of Customer service experience.

Nice To Haves

• Two years of community college/business school training.
• Additional course work in business or health care related subjects.
• 1 year of experience working in a medical setting.
• Physician group practice.
• Experience with electronic medical record.

Responsibilities

• Support in the delivery of cost-effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity.
• Provide effective and efficient front office services to patients.
• Coordinate internal and external clinic phone communications among staff, patients, and providers.
• Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems.
• Perform clerical, scheduling, and records activities in support of patients and staff.
• Participate as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED