About The Position

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency and is capable of performing all aspects of the Associate Patient Services Specialist role. The position supports patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a member of the care team, the specialist demonstrates compassionate service, effective communication, and operational excellence in support of Providence patients and their families. The role is with Swedish Health Services DBA Swedish Medical Group, whose culture emphasizes patient-focused, whole-person care, understanding, commitment, mutual respect, and empowering employees.

Requirements

  • One year of medical office or related healthcare experience, or six months of experience as a Providence employee in an Associate PSS position.

Responsibilities

  • Perform core front-office functions with increased independence and efficiency.
  • Perform all aspects of the Associate Patient Services Specialist role.
  • Register patients.
  • Schedule appointments for routine and basic healthcare services.
  • Perform general clerical duties.
  • Provide compassionate service and effective communication in support of patients and their families.

Benefits

  • Benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
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