Patient Services Specialist/ Heart Institute / UW Medical Center – Montlake
About The Position
The Heart Institute at UW Medical Center – Montlake has an outstanding opportunity for a Patient Services Specialist 2. This position is full-time, working Mondays-Fridays from 8:00 am to 4:30 pm, and is located on-site with no telework options. The role offers convenient access to public transportation, the chance to make a difference for patients and employees, and opportunities for career growth. The Heart Institute provides a comprehensive range of heart healthcare and prevention services, including general cardiology, cardiac diagnostic imaging, cardiac surgery, arrhythmia management, interventional cardiology, structural heart services, advanced heart failure management, heart transplant, VADs, adult congenital heart disease management, cardiac psychiatry, and cardiovascular genetics.
Requirements
- High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience
- An equivalent combination of education/experience
- Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration
Responsibilities
- Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
- Scheduling provider and ancillary service appointments
- Obtaining patient demographic, financial, and clinical information
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
- Other duties as requested
Benefits
- Opportunities for professional growth
- Outstanding benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
