Patient Services Specialist for Neurosurgery in SW Portland

The Oregon Clinic•Portland, OR

3d•$20 - $32•Onsite

About The Position

Join The Oregon Clinic as a full-time Patient Services Specialist in our Neurosurgery & Spine – West Clinic in Southwest Portland. This role is phone-based and focuses on providing a consistent, efficient, and easy experience for patients and stakeholders, ensuring they receive high-value, tailored care. Every person at The Oregon Clinic contributes to their mission of delivering world-class care with kindness and empathy, making a positive impact within the local community and the healthcare ecosystem.

Requirements

Minimum of one (1) year of work experience, preferably in a medical office.
Prior Electronic Medical Record (EMR) experience.
Familiarity with insurance and referral processes.
Demonstrated ability to initiate, work independently, and effectively multitask.
Excellent attendance and work ethic.
Positive attitude and desire to be a team player.
Ability to communicate professionally and effectively with patients, physicians, and other team members.
A commitment to patient-focused care, privacy, and safety.

Nice To Haves

Specialty care Neurosurgery & Spine experience.
Epic experience.

Responsibilities

Checking in and out new/established patients and scheduling appointments efficiently and timely.
Obtaining and completing insurance information.
Answering phones on a multi-line system.
Processing incoming referrals and electronic fax submissions.
Updating records as needed.
Other duties as assigned.