Patient Services Specialist - Part Time - UW Medicine Primary Care at Belltown

University of Washington•Seattle, WA

6d•Onsite

About The Position

UW Medicine Primary Care at Belltown is hiring a Patient Services Specialist 2 to support efficient clinic operations and provide patients, providers, and staff with responsive service. The role involves managing communications, scheduling appointments, gathering patient information, and collaborating with the clinic team to support patient satisfaction and exceptional care delivery. UW Medicine Primary Care at Belltown serves people who live or work near downtown Seattle and offers primary care appointments six days a week, including evenings and same-day appointments. Services include family medicine, internal medicine, behavioral health, travel medicine, and nutrition, with an on-site lab. The position is part time at 32 hours per week, Monday through Thursday, in eight-hour day shifts. It is a regular position at 80% FTE. UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. Its mission is to improve public health by advancing medical knowledge, providing outstanding care, and preparing future health professionals. The University of Washington is committed to an inclusive, respectful, and welcoming community and is an equal opportunity employer.

Requirements

High school graduation or equivalent.
One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.

Responsibilities

Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging calls.
Schedule provider and ancillary service appointments.
Obtain patient demographic, financial, and clinical information.
Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
Perform other duties as requested.