Patient Services Specialist - Part Time - UW Medicine Primary Care at Belltown
About The Position
UW Medicine Primary Care at Belltown is hiring a Patient Services Specialist 2 to support clinic staff, providers, and patients by helping maintain efficient communications and appointment services. The role includes answering and triaging calls, scheduling provider and ancillary service appointments, and obtaining patient demographic, financial, and clinical information. The specialist partners with the clinic team to support patient satisfaction and exceptional care delivery, and performs other duties as requested. The position is part time at 32 hours per week, Monday through Thursday in eight-hour day shifts. The clinic is located near public transportation and provides a spectrum of primary care services, with an on-site lab. This is a regular position represented by SEIU 1199NW UWMC Northwest Service and Maintenance. The hourly pay range is $24.30 to $35.35.
Requirements
- High school graduation or equivalent.
- One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Responsibilities
- Provide staff, providers, and patients with an efficient system of internal and external communications, including answering and triaging phone calls.
- Schedule provider and ancillary service appointments.
- Obtain patient demographic, financial, and clinical information.
- Partner with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery.
- Perform other duties as requested.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
