Patient Services Representative - Revo Health
About The Position
The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. This is a full-time role, 5:30 AM - 2:00 PM, but need to be available 5:00 AM - 4:30 PM out of our Edina Specialty Surgery Center. Revo Health is a professional services company that partners with multiple healthcare groups to deliver exceptional patient care. This position will be employed through Revo Health, working closely with Infinite Health Collaborative (i-Health) and its operating divisions.
Requirements
- High School diploma/GED or equivalent
- Customer Service experience
- Current certification in basic CPR for Healthcare Professionals (BLS) or completed upon hire.
Nice To Haves
- Medical terminology knowledge preferred
- Administrative or Medical Office experience preferred
Responsibilities
- Greet and register surgery patients. Obtain all appropriate insurance information and signatures from patients at the time of registration
- Verify all patients’ insurance is accurately updated
- Responsible for entering all new or changed patient information from pre-op phone call into system prior to patient having surgery
- Manage and retrieve history and physical (H&Ps) process for upcoming surgery patients, as needed
- Responsible for all patient chart preparation and break down of charts
- Assists with patient pre-operative phone calls and surgery scheduling
- Responsible for monitoring fax machine for filing operative reports, pathology reports etc.
- Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the surgical experience
- Accountable for reporting occurrences through the center’s established reporting process related to employee and/or patient/visitor events
- Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor)
- Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements
- Assists in managing controllable costs by the proper, non-wasteful use of surgery center resources
- Any and all other duties as assigned
Benefits
- Medical (w/Maternity Bundle)
- Dental & Vision plans
- Tuition Reimbursement
- 401(k) Profit Sharing
- Employee Assistance Program
- Lifetime Fitness Subsidy
- Car Rental discounts
- Home, Auto, & Pet insurance savings programs & more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
