MGR, PATIENT SVCS II - MOBILE, AL

Compass Group • Mobile, AL

10d

About The Position

Morrison Healthcare is seeking a Patient Services Manager to lead its Patient Services Team in an acute care setting. The manager establishes goals and oversees patient food service implementation based on medical direction and the patient population, while ensuring dietary restrictions and modified diets are followed and patient food preferences are met within diet order guidelines. The role leads, hires, coaches, trains, and develops team members, supports patient satisfaction goals and programs, and participates in departmental meetings and facility-wide quality assurance and performance improvement programs. The position requires compliance with applicable regulatory standards, facility confidentiality requirements, HIPAA regulations, and patient rights policies.

Requirements

• Associate degree with one year of work experience in food services or a related field, or a bachelor's degree in food service technology, management, or a related field.
• Possess the skills to effectively use Microsoft Office applications, electronic medical records, and diet office systems.

Nice To Haves

• Certified Dietary Manager certificate, Registered Diet Technician credential, or Registered Dietitian credential.
• At least one year of food service management experience, preferably in an acute care setting.
• ServSafe certification.

Responsibilities

• Establish goals and oversee implementation of patient food services based on medical direction and the patient population.
• Hire, direct, coach, train, and develop patient service team members.
• Follow dietary restrictions for special or modified diets and accommodate food preferences within diet order limitations.
• Ensure patient services staff contribute to stated patient satisfaction goals.
• Comply with federal, state, and accrediting agency standards, facility confidentiality requirements, HIPAA regulations, and patient rights policies.
• Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• For full-time positions: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs)
• Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree