PATIENT SERVICES MANAGER

Compass Group•Charleston, SC

7d•$70,000 - $80,000•Onsite

About The Position

Morrison Healthcare is seeking a hospitality-focused leader to oversee the Patient Services Team at an acute care hospital in Charleston, South Carolina. The manager leads daily patient dining operations to ensure meals are accurate, timely, and delivered with excellent service, while creating a positive patient experience. Healthcare experience is not required; the role is suited to candidates with hospitality and customer service experience and a record of leading teams. Candidates must live in or be willing to relocate to the Charleston area; relocation assistance is offered. The position provides growth potential within the immediate Charleston area.

Requirements

Strong hospitality and customer service background with experience leading and developing teams.
An associate degree with one year of food service or related experience, or a bachelor’s degree in food service management or a related field.
Strong communication, organization, and problem-solving skills.
Comfort using Microsoft Office and learning patient dining technology.

Nice To Haves

Food service management experience; restaurant, hotel, and other hospitality leadership experience is also welcomed.
ServSafe® certification.
CDM, DTR, or RD credentials.

Responsibilities

Lead daily patient dining operations, ensuring meals are accurate, timely, and delivered with excellent service.
Hire, train, coach, and develop a team focused on creating a positive patient experience.
Partner with clinical teams to meet patients’ dietary needs, preferences, and prescribed diet requirements.
Drive patient satisfaction through team engagement, service follow-up, and continuous improvement.
Maintain food safety, sanitation, confidentiality, and regulatory standards.
Participate in patient satisfaction initiatives, department meetings, and facility quality improvement programs.