PATIENT SERVICES FOOD SERVICES ASSOCIATE II

Carilion Clinic • Roanoke, VA

12d • $17 - $24 • Onsite

About The Position

Leads the daily activities of the department to assure quality food and nutrition services and assumes responsibilities assigned by the manager. Facilitates effective two-way communication and resolution of work site operational issues that support facility and service-line goals and objectives. Schedules and adjusts staffing as appropriate; maintains standards of performance, food quality, and sanitation; and follows and ensures compliance with Food and Nutrition Services policies and procedures. Completes general food service tasks as assigned and participates in department activities and meetings, which may include orienting co-workers, patient/customer satisfaction initiatives, cost-reduction initiatives, and inspection readiness. Reviews and verifies documentation daily, orders and/or monitors food and supplies, and participates in hiring, staff development, and feedback. Administers and documents menus and requests for patient food items using automated computer systems, including electronic medical records.

This is a full-time position with variable hours at Carilion Clinic’s Roanoke facility. The role is eligible for a $2,000 sign-on bonus for external hires, subject to applicable guidelines. The employee is designated emergency personnel during emergency weather conditions, must provide their own transportation, and may need to travel to or work at other Carilion facilities to meet staffing needs.

Requirements

• High school diploma/GED or two years of related experience.
• One to three years of related nutritional or retail food service experience.
• SERV-Safe Certification or equivalent Virginia Health Department certification, or ability to obtain certification within the first year in the position.
• Effective interpersonal, communication, and teamwork skills.
• Must provide own transportation and be able to travel to other Carilion work sites.
• Must be available as emergency personnel during emergency weather conditions and may be required to work at other Carilion facilities to meet staffing needs.

Nice To Haves

• Supervisory experience is highly desirable.
• Keyboarding or computer skills for automated systems, including electronic medical records, are preferred.

Responsibilities

• Lead daily department activities to ensure quality food and nutrition services.
• Assume responsibilities assigned by the manager.
• Facilitate two-way communication and resolve work-site operational issues in support of facility and service-line goals.
• Schedule and adjust staffing as appropriate.
• Maintain performance, food quality, and sanitation standards.
• Follow and ensure compliance with Food and Nutrition Services policies and procedures.
• Complete general food service tasks as assigned.
• Participate in department activities and meetings, including possible co-worker orientation, satisfaction initiatives, cost-reduction initiatives, and inspection readiness.
• Review and verify documentation daily.
• Order and/or monitor food and supplies.
• Participate in hiring, staff development, and feedback.
• Administer and document patient food menus and requests using automated systems, including electronic medical records.
• Provide own transportation and travel to or work at other Carilion sites as staffing needs require.

Benefits

• $2,000 sign-on bonus for eligible external hires, subject to applicable guidelines.
• Comprehensive medical, dental, and vision benefits.
• Employer-funded pension plan, vested after five years; voluntary 403B.
• Paid time off accrued from day one.
• Onsite fitness studios and discounts to Carilion Wellness centers.
• Access to Personify Health health and wellness app.
• Childcare discounts.
• Continued education and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED