PATIENT FOOD SERVICES SUPERVISOR

Compass Group•New York, NY

5d•$66,300 - $70,000

About The Position

The Patient Food Services Supervisor supports the daily operations of the Food & Nutrition Services Department and helps deliver an exceptional patient dining experience. The role is suited to an energetic, service-driven leader seeking to grow a career in healthcare food service management. The primary operational focus is patient meal assembly and delivery, with responsibility for patient satisfaction, accurate service, team support, and department quality and safety activities.

Requirements

At least 2 years of food service experience.
High school diploma or GED.
Understanding of food quality standards, production methods, sanitation practices, food cost control, and presentation.
Demonstrated leadership, supervisory, coaching, and team development skills.
Strong verbal and written communication skills, including the ability to interact effectively with patients, customers, clients, management, and frontline associates.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and with internet-based systems.

Nice To Haves

Experience in healthcare, restaurants, hotels, corporate dining, education, military food service, or related hospitality environments.
ServSafe Certification.

Responsibilities

Ensure a high level of patient and customer satisfaction by meeting and exceeding service expectations.
Assist patients with menu selections and offer appropriate alternatives based on physician-prescribed diets, food allergies, cultural preferences, and religious needs.
Collaborate with nursing staff to monitor and evaluate meal selections, tray accuracy, delivery, and retrieval processes.
Address patient concerns and service issues promptly, escalating matters when needed to ensure timely resolution.
Support food service operations, primarily patient meal assembly and delivery.
Participate in quality improvement initiatives, sanitation programs, infection prevention protocols, and other department and facility-related activities.
Perform additional duties as assigned.