PATIENT FOOD SERVICES MANAGER II

Compass Group•Detroit, MI

About The Position

Morrison Healthcare is seeking a Patient Food Services Manager to lead the Patient Services Team in an acute care setting in Detroit, Michigan. The manager establishes goals and oversees implementation of patient food service needs based on medical direction and the patient population. The role leads and develops team members and ensures patient services comply with dietary orders, regulations, confidentiality requirements, HIPAA, and patient rights policies. The manager supports patient satisfaction efforts and participates in or leads departmental meetings and facility-wide Quality Assurance/Performance Improvement programs. The position requires an associate degree and relevant experience, or a bachelor's degree in a related field. A Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian credential, acute care food service management experience, and ServSafe certification are preferred or desirable.

Requirements

  • Associate degree with one year of work experience in food services or a related field, or a bachelor's degree in food service technology/management or a related field.
  • Possess the skills to effectively use Microsoft Office applications, an electronic medical record, and diet office systems.

Nice To Haves

  • Certified Dietary Manager certificate, Registered Diet Technician credential, or Registered Dietitian credential.
  • At least one year of food service management experience, preferably in an acute care setting.
  • ServSafe certification.

Responsibilities

  • Establish goals and oversee implementation of patient food service needs based on medical direction and the patient population.
  • Hire, direct, coach, train, and develop patient service team members.
  • Ensure special or modified diets comply with dietary restrictions while meeting food preferences within the limitations of diet orders.
  • Ensure patient services staff contribute to stated patient satisfaction goals.
  • Comply with regulatory standards, including federal, state, and accrediting agency requirements, as well as facility confidentiality, HIPAA, and patient rights policies.
  • Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Flexible Time Off
  • Paid parental leave
  • Holiday time off (varies by site and state)
  • Personal leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet insurance
  • Commuter benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Additional paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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