Patient Services Coordinator

Choice Rehab•Tyler, TX

19d•Onsite

About The Position

The Patient Services Coordinator (PSC) schedules patient services and coordinates with staff. The PSC is also expected to cross-train as the Medical Records Specialist (MRS). The position performs duties in an office environment during Agency operating hours and may require a flexible schedule, extended hours, and local travel. There may be exposure to moderately high noise, toxic materials such as toner, and unpleasant weather. If the position is clinical, it may include assigned patient visits and timely completion of documentation.

Requirements

High school graduate.
If clinical, a current state license as a Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN).
Current driver’s license.
If required to make patient visits, a current CPR card.
Ability to establish and maintain effective working relationships with all segments of the staff.
If an LVN, nursing skills as defined by generally accepted standards of practice.
Good interpersonal skills.
Reliable transportation and valid, current auto liability insurance.
Ability to work a flexible schedule, extended hours, and travel locally.

Nice To Haves

Graduation from an accredited school of vocational nursing.
A multistate license issued by a state member of the National Nurse Licensure Compact (NLC).
One year of experience in homecare, such as home health or hospice.

Responsibilities

Complete workflow tasks and other assignments assigned to the PSC in the Agency’s electronic medical record.
Prioritize scheduling new patient admissions in coordination with the Admin or CM-RN.
Coordinate care with nurses, patients, and other interdisciplinary team members.
Communicate effectively with patients, staff members, other health care professionals, and referral sources.
Respond to Agency and patient needs professionally and creatively.
Demonstrate commitment, professional growth, and competency.
Participate in Agency-sponsored in-service training.
Participate in the Agency’s QAPI program as directed.
If clinical, perform assigned patient visits and complete documentation timely.
Promote the Agency philosophy and administrative policies to ensure quality of care.
Cross-train as the Medical Records Specialist (MRS) as needed.