Patient Services Coordinator

Visiting Nurse Health System•Marietta, GA
•$39,000 - $53,000•Onsite

About The Position

The Patient Service Coordinator (PSC) schedules all visits for field staff during home health episodes of care and supports timely patient admissions through coordination with the clinical team. The role communicates promptly with patients and caregivers about admission timing, maintains daily and weekly team reports for submission to the Clinical Manager as needed, and completes administrative tasks assigned by the Clinical Manager. This is an in-office position in Marietta, Georgia.

Requirements

  • High school diploma or equivalent required.
  • Excellent written and spoken communication skills.
  • Problem-solving skills.
  • Excellent customer service skills and ability to build internal and external relationships.
  • Strong organizational skills.
  • Proficiency using a computer, including Microsoft Office Suite, and ability to learn in-house scheduling software.
  • Proficiency with an EMR system.
  • Minimum typing speed of 40 WPM and accurate data entry skills.

Nice To Haves

  • College or university degree.
  • One to two years of progressive, recent Patient Service Coordinator experience in a home health care or hospice setting.
  • HCHB experience.

Responsibilities

  • Schedule all visits for field staff for home health episodes of care.
  • Support timely patient admissions in coordination with the clinical team.
  • Communicate with patients and caregivers about the timing of the admission process.
  • Maintain daily and weekly reports for the team to submit to the Clinical Manager as needed.
  • Complete administrative tasks assigned by the Clinical Manager.

Benefits

  • 403(b) with match
  • Paid Time Off
  • Medical, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Employee Discount Program
  • Flexible work schedules
  • Potential student loan forgiveness for working in the nonprofit sector
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