Patient Services Coordinator

Choice Rehab LLC•Tyler, TX

20d•Onsite

About The Position

The Patient Services Coordinator (PSC) schedules patient services and coordinates with staff. The PSC is also expected to cross-train as the Medical Records Specialist (MRS). The position performs duties in an office environment during Agency operating hours and may involve local travel, a flexible schedule, and extended hours. If the position is clinical, the PSC may perform assigned patient visits and must complete documentation in a timely manner.

Requirements

High school graduate.
Ability to establish and maintain effective working relationships with all segments of the staff.
Good interpersonal skills.
Reliable transportation and valid, current auto liability insurance.
Ability to work a flexible schedule and extended hours.
Ability to travel locally.
If clinical, current state licensure as a Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN).
If required to make patient visits, a current CPR card is required.

Nice To Haves

Graduate of an accredited school of vocational nursing.
A multistate license issued by a state member of the National Nurse Licensure Compact (NLC).
One year of homecare experience, such as home health or hospice.
If an LVN, nursing skills consistent with generally accepted standards of practice.

Responsibilities

Complete workflow tasks and other assignments associated with the PSC role in the Agency’s electronic medical record.
Prioritize scheduling new patient admissions in coordination with the Admin or CM-RN.
Coordinate care with nurses, patients, and other interdisciplinary team members.
Communicate effectively with patients, staff members, other health care professionals, and referral sources.
Respond professionally and creatively to Agency and patient needs.
Demonstrate commitment, professional growth, and competency.
Participate in Agency-sponsored in-service training.
Participate in the Agency’s QAPI program as directed.
If clinical, perform assigned patient visits and complete documentation timely.
Promote the Agency philosophy and administrative policies to ensure quality of care.
Cross-train as the Medical Records Specialist (MRS) as needed.