Patient Services Coordinator
PT Solutions•Columbus, IN
•$18 - $19
About The Position
PT Solutions Physical Therapy is seeking a Patient Services Coordinator to support patients, providers, and insurers and help make the care journey seamless. The role handles administrative and communication processes, including insurance verification, benefits management, authorizations, payment reconciliation, and scheduling-related coordination. The position offers training, mentorship, and opportunities for career advancement.
Requirements
- High school diploma or GED; documentation of the highest level of education obtained is required.
- 1–2 years of customer service experience; healthcare experience is preferred.
Nice To Haves
- Healthcare customer service experience.
Responsibilities
- Reconcile patient payments and units billed while following HIPAA guidelines.
- Follow processes for insurance verification and/or benefits management.
- Obtain authorization and/or prior authorization.
- Collect over-the-counter payments and reconcile charges weekly and monthly.
- Maintain relationships with patients, providers, clinicians, and internal operational departments.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with employer match
- Performance-based incentives
- Professional development
- Career progression opportunities
- Paid time off (PTO)
- Sick leave or Extended Illness Bank (EIB) accrual, depending on state law
- Reimbursement for endurance race entry fees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
