Patient Services Coordinator

PT Solutions • South Plainfield, NJ

8d • $18 - $21

About The Position

At PT Solutions Physical Therapy, the Patient Services Coordinator is a key administrative and communication link between patients, providers, and insurers. The role supports a seamless care journey by managing insurance and authorization processes, coordinating financial and billing-related tasks, and maintaining relationships across the practice. PT Solutions describes itself as a clinician-founded, mission-driven community focused on expanding access to care and offers ongoing training, mentorship, and opportunities for career advancement.

Requirements

• High school diploma or GED at minimum; submission of a diploma for the highest level of education obtained is required.
• 1–2 years of customer service experience; healthcare experience is preferred.

Nice To Haves

• Customer service experience in healthcare.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow appropriate processes for insurance verification and/or benefits management.
• Obtain authorization and/or prior authorization.
• Collect over-the-counter payments and reconcile all charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal operational departments.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with matching contributions.
• Competitive compensation with the ability to earn performance-based incentives.
• Professional development through strategic internal platforms.
• Opportunity for career progression with a nationwide physical therapy practice.
• Paid time off (PTO) and either sick leave or Extended Illness Bank (EIB) accrual, depending on state laws.
• Reimbursement for endurance race entry fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED