Patient Services Coordinator
Seattle Children's•Bothell, WA
•$25 - $38
About The Position
Monitor and process customer service requests for formula, medications, equipment, and/or supplies to support appropriate and timely patient care, treatment, and service delivery. As part of clinical and operational teams, monitor patient compliance and use of materials to support safe, quality home care administration. Work with care team partners and patients or caregivers to coordinate accurate and timely weekly, biweekly, or monthly shipments and deliveries.
Requirements
- High school diploma or equivalent experience.
- One year of customer service or related experience.
- One year of experience in health care.
- Submit a copy of the required education credential (diploma or transcript) upon hire.
Nice To Haves
- AA degree or equivalent.
- One year of experience in Home Care admissions planning and continuity of care issues, including inventory management and insurance authorizations.
- One year of experience in pediatric home care.
Responsibilities
- Monitor and process customer service requests for formula, medications, equipment, and/or supplies.
- Support timely patient care, treatment, and delivery of services.
- Participate in clinical and operational teams to monitor patient compliance and use of materials.
- Support safe, quality home care administration.
- Coordinate accurate and timely weekly, biweekly, or monthly shipments and deliveries with care team partners and patients or caregivers.
Benefits
- Medical, dental, and vision plans.
- 403(b).
- Life insurance.
- Paid time off.
- Tuition reimbursement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
