PATIENT SERVICES COORDINATOR
About The Position
Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare. We are seeking a Patient Services Coordinator to join our fast-paced outpatient imaging center in Ocala, FL. In this role, you’ll be the first point of contact for patients and play a vital part in ensuring a positive and efficient experience. You will handle patient registration, verify insurance information, and provide exceptional customer service in a professional and compassionate manner.
Requirements
- High School Diploma or GED required
- Minimum 1 year of experience in a medical office or healthcare setting
- Strong computer and data entry skills
- Excellent communication and customer service abilities
Nice To Haves
- Knowledge of medical terminology preferred
- Familiarity with Medicare, Medicaid, PPOs, and HMOs a plus
Responsibilities
- Greet and assist patients in a courteous and professional manner
- Collect copays, deductibles, and outstanding balances
- Review scheduled appointments and radiology orders for accuracy
- Verify insurance information and obtain necessary authorizations
- Accurately enter demographic and insurance data into the system
- Answer multi-line phones and direct calls appropriately
- Provide excellent customer service, addressing patient needs and questions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
