Patient Services Coordinator - 'Ohana Breast Center
About The Position
The Patient Services Coordinator is the initial point of contact for patients at the 'Ohana Breast Center outpatient clinic. The role performs critical administrative and coordination functions to maintain clinical flow and help ensure patients receive ordered care in a timely manner. Responsibilities include updating patient information, preparing charts and documentation, scheduling appointments and related services, verifying insurance eligibility, handling telephone coverage, completing forms, responding to patient requests, and communicating important patient-care and operational information to the team. The coordinator also stays current with departmental protocols and procedures and maintains competency with applicable computer systems.
Requirements
- High school diploma or GED equivalent required.
Nice To Haves
- One year of experience as a medical receptionist or in a related field preferred.
- Knowledge of medical terminology preferred.
Responsibilities
- Update patient information, provide required forms, and obtain signatures as needed.
- Prepare charts for clinical sessions and ensure relevant lab and diagnostic results, history and physical examinations, and other documentation are included.
- Schedule appointments, including consultations and diagnostic appointments, at the request of providers or assistants, and document them.
- Arrange transportation and interpreter services for patients as needed.
- Verify insurance eligibility as appropriate.
- Provide telephone coverage and use good customer service practices with callers.
- Complete forms as requested.
- Respond promptly to patient requests while maintaining efficient clinical flow.
- Communicate professionally with team members about information related to patient care, operations, or clinical needs.
- Stay aware of changes in departmental protocols and procedures and maintain competency with applicable computer systems.
- Perform other duties as assigned.
Benefits
- Competitive tuition assistance
- Career development
- Generous paid time off
- Code Lavender
- Employee Assistance Programs
- Medical benefits
- Dental benefits
- Retirement benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
